Frequently Asked Questions

Get A Quote

Get a quote from our team. We'll provide you with a customized price that suits your needs and preferences

Place An Order

After confirming that the sample is correct, you can place an order! We will contact you to confirm your order

Send Digital Samples

We will send you a digital sample you selected

Start Production

Once we receive your order confirmation, we will start producing your customized product according to your specifications

Quality Inspection

We will check to make sure your products are perfect before shipping. If there are any problems, we will contact you to solve it.

Shipping

Once quality inspection is complete, we will pack and ship your custom products as quickly as possible

• For orders over $200 excluding GST, delivery is free. If the order total is below this amount, a delivery fee of $6.5 or more excluding GST will apply.
• All orders delivered to rural addresses, regardless of their size, will incur a small additional rural delivery fee of $3.50 excluding GST.
• Please note that freight and handling charges, as well as pallet charges, may be applied to large bulky products, hazardous goods, furniture products, certain 'shipped from supplier' products.